SMS Services

easifill via 5959-8888

Enjoy the various texts services from your mobile phone anytime.

to use 040, assign your phone number to a prepaid card [up to 3 phone numbers per SMS].

type e1#pin#phone1#phone2#phone3 and click send.

Refill existing card

type e2#pin new card#pin existing card and click send.

Remove an assigned phone number

type e3#pin#phone number and click send.

Check your balance

type e4#pin existing card and click send

 Rate Finder

use our rate finder and see how much you can save by using easicall services. Enter a country name or a country code to see our competitive rates

NEW RATES EFFECTIVE AS FROM

10th AUGUST 2014

CHECK OUT OUR LOWEST RATES TODAY!

All rates, promotional or otherwise, are subject to change at any time without notice. Call times are billed in one-second increments. First 30 seconds indivisble.

Overview

After the liberalization of the Telecommunications Industry in 2002,
Data Communications Ltd (DCL) is one of the first operators to enter the market
of International Long Distance Services through Easicall, The shortest way to your long distance call, in 2003.

Prepaid

You have a choice of 6 prepaid cards available to call your relatives abroad.
Depending on your budget, you can choose amongst:

50 | 125 | 250 | 500 | 1000 | 2000


All prices are vat excluded.
Prepaid cards are available throughout more than 1,000 resellers across the island.

Postpaid

040 IDD is the simplest way of making international calls
No need to use any cards at all; you just have to dial the code 040 followed by your calling party number... and that's it!
Not yet have an account with us, simply click here to download Easicall Postpaid Account application form.

Customer Support

Our customer support is run by high-calibre Customer Service Agents on a 24/7 basis.
Just give us a call on +230 203 6090 or send us an email on info@dcl.mu for any query you would have.

How It Works

Easicall can be used from any landline as well as mobile phones, including foreign sim cards.
However, Easicall cannot be used on public payphones and most of the telephone systems of hotels in Mauritius.

There are several ways to use the service:


  • Purchase an Easicall card
  • Scratch the masked pin number
  • Dial 320 2030
  • Enter the pin followed by the hash key "#"
  • Enter your calling party number followed by *, as shown below: 
    44 123 45678910
    Country Code Area Code Calling Party Number
The call is connected instantly and your credit are deducted based on the destination and duration of the call.
  • Purchase an Easicall card
  • Assign your phone numbers to the card by one of the following options:
    • Call Customer Support on 203 6090
    • Through our website www.easicall.mu
    • Via Easifill by sending an sms on 5959-8888* (maximum of 3 phone numbers per sms)
       
  • Dial your calling party number as shown below: 
    44 123 45678910
    Country Code Area Code Calling Party Number
  • Once your credit is over, buy another card and refill by one of the following options:
    • Call Customer Support on 203 6090
    • Through our website www.easicall.mu
    • Via Easifill by sending an sms on 5959-8888*
  • Fill up the Service Agreement Application Form – available from the Head Office, through a sales agent or click here to download.
  • Submit relevant documents:
    • For individuals: ID card and Proof of address (such as CWA or CEB Bills).
    • For businesses: ID card, Certificate of Incorporation of company, VAT Registration Certificate (if VAT registered) and Proof of Address.
       
  • Upon approval, you can start calling using the 040 prefix whenever you want.
  • Calls details and a monthly bill will be sent to you.
Easifill is an SMS-based service from the convenience of your mobile phone. You can perform the following operations with Easifill.
 

to use 040, assign your phone number to a prepaid card [up to 3 phone numbers per SMS].

type e1#pin#phone1#phone2#phone3 and click send.

Refill existing card

type e2#pin new card#pin existing card and click send.

Remove an assigned phone number

type e3#pin#phone number and click send.

Check your balance

type e4#pin existing card and click send

Important

For future use, keep any card on which your phone numbers are assigned for 040.
An acknowledgment will be sent to you following your message sent.

Benefits

Best quality through the ILD Network.

Links to more than 950 destinations around the world.

Flat rates: no peak / off peak

Call from anywhere in Mauritius [Except pay phones], anytime and to any part of the world.

Hassle free direct dialing through 040.

No sign up, deposit or credit verification.

Readily available through a network of resellers around the island.

Cheaper rates
Calling rates of Easicall cards vary from country to country and receiving phones (fixed or cellular).

Call from a friend’s fixed phone without running up his bill.

Monitor your budget via the prepaid cards.

Per second billing after the first 30 seconds.

24/7 Customer Support on (230) 203 6090

Credit Verification and Call History through www.easicall.mu

FREQUENTLY ASKED QUESTIONS

  • Scratch the silver cover on the back of the card to get the Personal Access Code
  • Dial the access number of your phone card - 3202030.
  • Choose the instruction language (English or French)
  • Enter the Personal Access Code followed by #
  • The system will inform you the balance available on your card (Rs. X).
  • Enter the destination number followed by * (asterix) as shown below:
    44 123 45678910
    Country Code Area Code Calling Party Number
  • Purchase an Easicall card
  • Assign your phone number to the card by one of the following ways
    • Call Customer Support
    • Through www.easicall.mu
    • Send an sms on 959-8888
  • Dial your calling party number as shown below: 
    44 123 45678910
    Country Code Area Code Calling Party Number
  • Once your credit is over, buy another card and refill by one of the following options:
    • Call Customer Support
    • Through www.easicall.mu
    • Send an sms on 5959-8888
  • Important:
    • For future use, keep any card on which your phone numbers are assigned for 040.
To use the postpaid services, you will have to fill in the Service Agreement Application Form and to provide following documents:
  • for Individuals: copy of ID & proof of address
  • for Companies & other bodies to provide copy of Certificate of Incorporation, VAT Registration Certificate (if VAT registered) & proof of address
Please note all these documents have to reach Data Communications Ltd. to enable activation of your post paid account. You can download the Service Agreement Application Form by clicking here.
To offer the best rates in the industry has been our top priority since Day One of Easicall and we spend countless hours searching and testing new providers for even better rates.

That is why we can proudly say Easicall is the best you will ever find, no matter which country you want to call.

You can rest assured that every single rate advertised on our site is completely true.

At Easicall, you don't simply get what you see, you get even more!
You can use Easicall from mobile phones and landlines. However, Easicall does not work on Public pay phones.
  • when using Easicall prepaid cards, be it through 320 2030 or 040
    You will not be charged on your regular phone bill when you use Easicall cards, the international call will be deducted in the card.
  • when using 040 post paid
    You will not be charged on your regular phone bill as we will send you a separate monthly invoice with call details at the end of each month, either by email or by post.
We use VoIP technology that provides the highest quality connection.
Our cards' rates are the same all day, 7/7.
There are no peak / off peak rates. The same rates apply on the 320 2030 or 040 IDD.
  • when using the Easicall prepaid card with 320 2030:
    The number of minutes available is determined based on the rate to the country you are calling. Each time you use your calling card to place a call, the number of minutes available for your call will be announced to you before the call connects.
  • when using the Easicall prepaid card with 040:
    The number of minutes available is determined based on the rate to the country you are calling. Please contact our Customer Support to check your balance (you will be asked to give your Personal Access Code number) or send an SMS on easifill via 959-888 or go to prepaid users.
Easicall cards are available over 1,000 resellers throughout the island. Call our Customer Support to find out the closest reseller in your area or click here for the list of agreed resellers per region.
The expiration date is 12 months from the first call on the card.
Easicall are available in denominations of Rs 50, Rs 125, Rs 250, Rs 500, Rs 1000 and Rs 2000. All prices are VAT Excluded.
All calls are billed per second after the first 30 seconds.
There could be several reasons why you are getting this and they most commonly are:
  • You are dialing the incorrect country calling code
  • The telephone number you are calling is wrong not so sure you have the right country calling code? Click here to find out.
Calls to mobile phones are listed separately and are often much higher than calling a landline. Please be sure to check out our full rate table which highlights all our rates - we do not have any other charges apart from the per minute rates listed. Click here to find out.
We offer full 24/7 Customer Support offering the following features:
  • Check the remaining balance on you account
  • Check the calling history
  • Check your billing history
  • and much more....
Easicall cards are meant for local use only; that is in Mauritius only.
Easifill is an innovative sms-based service where you can perform such transactions as:
  • Assigning your phone number to a prepaid card to access 040
  • Refilling existing card
  • Removing an assigned phone number
  • Checking your balance
How do I use Easifill?
  • to use 040, assign your phone number to a prepaid card
    [up to 3 phone numbers per SMS]. 
    type e1#pin#phone1#phone2#phone3 
    and click send.
  • Refill existing card 
    type e2#pin new card#pin existing card 
    and click send.
  • Remove an assigned phone number 
    type e3#pin#phone number 
    and click send.
  • Check your balance 
    type e4#pin existing card 
    and click send

Important:
  • For future use, keep any card on which your phone numbers are assigned for 040.
  • An acknowledgment will be sent to you following your message sent.
There are various benefits of using easicall, such as:
  • Best quality through the ILD Network.
  • Links to more than 950 destinations around the world.
  • Flat rates: no peak / off peak
  • Call from anywhere in Mauritius*, anytime and to any part of the world.
  • Hassle free direct dialing through 040.
  • No sign up, deposit or credit verification.
  • Readily available through a network of resellers around the island.
  • Cheaper rates.
  • Call from a friend’s fixed phone without running up his bill.
  • Spend only what you can afford via the prepaid cards.
  • Per second billing after the first 30 seconds.
  • 24/7 Customer Support on (230) 203 6090
  • Credit Verification and Call History on our website
*Except pay phones.
Our previous services and benefits are still on-going:
  • prepaid cards via 320 2030
  • postpaid via 040
  • The Easicall VoIP is an application which has been developed and made available to make calls over IP (Internet Protocol). The application works on smartphone and is available for phones with operating systems such as Android, Blackberry, IOS (Iphone), Symbian, Windows and PC’s with Windows operating system. The Easicall VoIP application may be downloaded from the home page.
  • With the Easicall VoIP App, one can make free calls in between the application and international calls at the prescribed rates available on the home page.
  • The Easicall VoIP app is free and can be used by anyone in the world who is connected to the Internet.
  • Calls are Completely FREE when made between App-to-App
  • Easicall offers the cheapest International calls with rates starting as from Rs2.70 per minute.
  • Users of Easicall VoIP App are able to make International calls from anywhere in the world at the prescribed rates; as if dialing from Mauritius.
  • For example, someone calling from the UK on his Easicall VoIP app to any phone in Mauritius will be charged only Rs3.75 per minute instead of Rs40 per minute under roaming or international rate from abroad.
  • Register on the website
  • Receive your download link as well as your username and password by email.
  • Install the application on your device
  • Activate your account within the application
  • Start enjoying free App-to-App calls
  • Internet connection required
  • You may have to buy credit if you wish to make international calls. Available on the home page.
Recharging the account of your Easicall VoIP Application is very simple and can be achieved as follows:
  • Buy an Easicall prepaid card and recharge your account (follow instructions on the website)
  • Buy credit through our online payment platform.
  • For postpaid account, balance can be verified either online or SMS service.
Your application contains an address book which allows you to add your contact details. You may also use the existing contact details on your phonebook.
Calls to any network(s) other than the Easicall application are payable at the International call rates as found on the home page.
You only pay when your call gets connected. If the called party does not answer, there is no charge. Calls will be logged as connected if the other party has answered physically or through an answering machine.
  • SMS are supported and are free between users of the application
  • SMS to other networks are currently unavailable. Further updates will be available soon.
You can call our Customer Service agents on (+230) 203-6090 and provide all necessary information as to your problem. We shall then investigate the matter and revert back to you as soon as possible.
  • Ensure that your application is properly registered
  • Ensure that you are properly connected to the internet
  • If you are still not able to use your application, contact our customer service department on (230) 203-6090 for assistance
Any updated version(s) will be posted and made available on www.easicall.mu. If we detain your contact details, we may send you an email or an SMS informing you about the update(s).
You can download the application again and install it. Your username and password shall remain the same. You will need to login with your existing credentials to download the application.